ChoiceQuote is pleased to announce that we have picked up the Feefo Gold Service award, an independent seal of excellence that recognises businesses for delivering exceptional experiences, as rated by our customers.
Created by Feefo, Trusted Service is awarded only to those businesses that use Feefo to collect genuine ratings and reviews. Those that meet the high standard, based on the number of reviews they have collected and their average rating, are awarded.
A badge of honour, this accreditation remains unique, as it is based purely on interactions with verified customers. As all reviews are verified as genuine, the accreditation is a true reflection of a business’ commitment to outstanding service.
ChoiceQuote met the criteria by collecting over 50 reviews between January 1st 2017 and December 31st 2017, with a Feefo service rating of between 4.5 and 5.0. The company currently holds a Feefo rating of 4.8 out of 5.
Rachel Aston, Marketing and Communications Director, commented: “We are proud to have been recognised by our customers as offering a first-class service.
“This award from Feefo is great recognition of the hard work of our staff whose friendliness, efficiency and committment to offering the best deals for our customers is at the heart of what they do.
“We really appreciate all of the feedback from our customers and will continue to strive to deliver the best service possible.”
Speaking on this year’s award, Andrew Mabbutt, CEO at Feefo, commented: “The Trusted Service award has always been about recognising those companies that go the extra mile. Once again, we have seen many incredible businesses using Feefo to its full potential, to provide truly memorable experiences for their customers – and rightly being awarded with our most prestigious accreditation. I look forward to the continual success of the businesses that work in partnership with Feefo throughout 2018.”
Feefo is a ratings and reviews, and customer analytics platform that provides the tools to collect genuine, purchase-verified reviews on behalf of over 4,000 businesses. Feefo ensures that all feedback is authentic, by matching it to a legitimate transaction; this is in order to increase consumer confidence, and combat the rising issue of fake reviews.