New laws to empower car buyers

A new law that is to be introduced on 1 October 2015 will allow car buyers to return their vehicle to a dealership for a refund within 30 days of purchase if it proves to be faulty.

The change will come when the Consumer Rights Act 2015 replaces the Sale of Goods Act as of next month. This legislation, which is known as the 'early right to reject', will mean that whereas sellers previously only had to repair or replace a faulty item, now they now have to provide a full refund should a customer so desire.

It places greater pressure on car dealers to ensure the vehicles they are selling are faultless. A road risks insurance policy can help in this task; it covers a motor trader to drive the cars they are selling, which means they can take them out for a spin to ensure they are working correctly before handing them over to a customer.

Neil Hodson is managing director for HPI, the organisation which confirms whether vehicles are correctly described, subject to outstanding finance or serious accident damage, or recorded as stolen or 'clocked'. He commented on the new legislation: "The Consumer Rights Act 2015 gives more power to those consumers who are dissatisfied with a purchase, giving them the right to reject faulty used cars and ask for a replacement or refund.

"However, consumers still need to do their homework before handing over their hard-earned money, ensuring they make a clever purchase, rather than one they regret. One in three vehicles checked by HPI are found to have a hidden history, confirming the importance of understanding the provenance of a car before you buy it."