Garage frustrated as new online MoT system fails

Thousands of motorists in the UK are being forced to give up driving or drive illegally due to failures in the government's new online MoT system.

All vehicles must have an MoT or they legally cannot be driven or taxed. The government launched a new online database for MoTs but car garages have complained that the system crashes and runs slowly, meaning they are unable to issue MoT certificates and must therefore turn customers away.

As well as a properly functioning online databases, car garages also require a road risks insurance policy if they are to carry out MoTs. This enables the company's mechanics to test drive customers' vehicles to make sure they are operating as they should.

At present, however, garages are unable to perform these tasks as they cannot access the information they need. The Driver and Vehicle Standards Agency (DVSA) has switched the issuing of MoTs to a cloud-based system, using apps to record the data on phones and tablets but the government says a "technical issue" has caused the new system to not work properly.

According to the DVSA, the problem is affecting an unknown number of the 16,000 out of 24,000 MoT testing stations which have moved over to the new system. The remaining 8,000 garages are being transferred onto the new system next month.

The DVSA said it was aware of the issue and is working on resolving it.